Insurance

Your activity is covered from the moment you start using the Rider app,
until one hour after your connection ends.

Have you had an accident?

Yes, I am incapacitated

Do you have your documents ready?

Yes, I caused damage

The insurance provider will ask for supporting evidence.

Access the claims on the go

Go to the ‘Help’ section of the app, then ‘Insurances’ to easily access this page in case of an accident.

The coverage

Visit the insurance provider’s website to learn more.

Incapacity coverage

In case something happens to you while using the app, your focus should be on recovery.
Ferrer & Ojeda can cover some expenses, including:

🛡️Medical expenses after an accident
🛡️Daily compensation for up to 30 days of incapacity after an accident
🛡️Compensation for any permanent or partial disability
🛡️Damage to third parties coverage
✨Extra coverage – Birth/adoption of a child
✨Extra coverage – Earnings covered for up to 30 days in case of illness

How it works

To start the claiming process or learn more about what can be covered, visit Ferrer & Ojeda’s website.

The insurance company can offer support if you need it.

Damage to third parties

Ferrer & Ojeda can provide coverage for material or physical damage that you may have caused in the event of an accident while using the app.

This cover only applies to damages caused to third parties, meaning someone that is not yourself. You still need your own insurance to cover for your vehicle.

About supporting evidence

Ferrer & Ojeda will ask you about the details of the accident, as well as supporting evidence.
The easiest way to provide it is by documenting the event as much as possible with photos and/or witnesses. Keep them or their details at hand while filing the claim.

The insurance company can offer support if you need it.