Contact

No need to dial a phone number, it’s all in here!

FAQ

To find all of our frequently asked questions,
go to the top of this page and click on ‘Help center’.

Here are some popular searches:

  • Cash management

  • Earnings

  • Account problems

  • Glovo+

  • Profile changes

  • Insurance

Need help?

App support is available 24/7 to troubleshoot a range of problems.
If you need support to help resolve an issue, you can get to it through the Rider app.

Here are some common topics App support can help with:

  • Changing bank details

  • Blocked account

  • Wallet balance issue

  • Change of vehicle type

  • Missing invoice

Nairobi

You can visit the Glovo center for a number of requests and issues.


Opening hours
Monday Closed
Tuesday 10:00 – 23:55
Wednesday Closed
Thursday 09:00 – 23:55
Friday 09:00 – 23:00
Saturday Closed
Sunday Closed